RISE tickets are personal and they are valid for the duration of the event. There are no day tickets available for RISE.
If you do not know who you are assigning your tickets to, you can assign your ticket to yourself for now and return to it at a later date. Please note that the deadline for assigning tickets is Friday, June 28.
You must present your QR code and a photo ID at registration to receive your accreditation.
Acceptable photo ID: Passport, driving license.
It is possible to reassign (change the names on) your tickets if someone can no longer attend. The deadline for this is Friday, June 28.
Please ensure that you allocate all your tickets as soon as possible. Early allocation of tickets will allow you to create your RISE attendee profile and start networking with other attendees.
Please note that any staff working at your booth (not involved in build, load-in or load-out) should be allocated one of your Partner tickets.
To gain access to the event, you will need to download the RISE app from the Google Play Store or the App Store (if you do not use a smartphone you can approach ticket support at registration where our staff will assist you). To access the app, please enter your email and your booking reference code. Your QR code can be found within the app in the “Profile section”.
For information on different ticket types and benefits, please click here.
Please note – Partners will have access to the exhibition floor on Tuesday, Wednesday and Thursday from 7.30am. Monday, July 8 is pre-registration only.
Partner access during build
All representatives of the partner who require access during the build/load-in phase should use their partner ticket and should notify their partner success manager if such access is required.
During the build/load-in phase, partner accreditation can be collected by partners at contractor registration at the times and dates specified above and communicated by your partner success manager.
Please note that to gain access to the venue during build/load-in, all attendees must wear high-viz jackets.
Venue wi-fi
An official event wi-fi network is provided for your internet connectivity needs, available to all attendees and throughout the entirety of the venue(s) except where stated otherwise.
Please review the following terms to ensure support for your devices:
Internet-enabled network cables
Your site activation will include an ethernet network cable with internet connectivity.
Additional ethernet points can be purchased individually (up to 4) or in the form of a network switch (see below).
Please review the following terms to ensure support for your devices:
Extra wired devices and dedicated bandwidth, via a network switch
This option provides you with a private VLAN and a network switch with seven available cable connections, replacing your default ethernet cable.
Please note: You’ll need to provide cables for any connection between the switch and your devices.
Additionally, the connection is granted dedicated bandwidth (10 Mbps).
All partner stands will have access to the venue wifi and have a single ethernet cable.
Allows for light activities such as browsing the internet, sending and receiving emails etc. Please be aware that during peak times there may be issues with congestion.
This package allows you to engage in heavier internet use, such as streaming video with a greater degree of reliability.
Directly connected to our network infrastructure, the use of our wired ethernet points is recommended for any heavier network usage. Please note that maximum speed is 7 Mbps by default.
A note on Wi-Fi networks
In short, operating any Wi-Fi network at our event without explicit permission is strictly forbidden and against our T&Cs.
We actively monitor for use of unauthorised devices and will terminate them if found. Some examples of unauthorised devices are Wi-Fi routers, personal hotspots via your mobile phone or a MiFi device, etc.
Radio space (the air!) in the venue will be shared by everyone and rogue networks directly interfere with that goal, disrupting everyone’s experience.
We carefully plan and design our networks to support the best experience we can provide for everyone.
Complex requirements
RISE currently offers packages to cater for a variety of circumstances and demonstrations. With knowledge of your requirements, we can better tailor a package to your needs and give you the best experience possible.
Please contact your partner success manager if you have any concerns or queries regarding this policy or any network-related question. We are on hand and happy to help.
Please note that bespoke solutions for connectivity are only available for Gold activations and above.
If you are planning on shipping directly to the venue please contact your partner success manager to arrange an introduction with our shipping partner, TWI Group.
All exhibitors shipping items to the venue either directly with TWI Group or indirectly through a courier company must notify TWI Group to ensure the items will be received. Please email Danny (dmekhuri@twigroup.com) and Owen (ohickey@twigroup.com) and make sure you copy your partnership success manager in all communication with the shipping company.
Arrangements for return shipping can be made through TWI Group by emailing or visiting their customer support desk onsite at Collision.
Please read the RISE shipping guidelines here.
Partner perks are benefits we offer to selected partners to generate leads pre- and post-event.
Selected partners create an exclusive offer (through a discount code) of their product or service which we will push out to all RISE attendees before, during and after the event.
For more information on partner perks, read here.
All catering must be ordered directly through the venue. If you require catering at RISE please contact your partner success manager for more information.
RISE’s social media community spans four channels; Instagram, Twitter, Facebook, and LinkedIn, with a total community size of 279.5K+. We tailor our content to each of our channels’ audiences, reaching just over 650 thousand people per month.
So, who is our audience?
How do we speak to our followers?
Our posts are fun, fresh and snappy. We like to be playful with our language while still being informative. Above all, we want to be impactful but brief.
Social media assets
Want to incorporate RISE branding in some of your social media posts? We’ve attached our logo pack below. You can also find a full bank of imagery from RISE here. The official hashtag for RISE is #RISEConf.
You can find the RISE logo pack and brand guidelines here.
How to maximise the media opportunity at RISE.
Some tips from the RISE media team
Over 1,000 media will be in Hong Kong to cover RISE 2019. These include the leaders from the Financial Times, the Huffington Post, BBC and The Wall Street Journal. Anchors from CNN, CNBC, Reuters, CCTV and Bloomberg. Columnists from Forbes, Xinhua News Agency, Tech Crunch, China Daily, Fortune and The New York Times.
RISE provides you with the platform to communicate directly to these media outlets. You have all the names in the room and you just have to have the news to pique their interest.
What can the RISE media team do for you?
Think of us as an extension of your in-house communications team or your PR agency. We work closely with the media coming to RISE and we know what they want from a story. We can help arrange 1:1 interviews, press briefings and distribute your press release on the dedicated RISE media portal. We can do all of this, but we need the news from you!
With this in mind, what is the type of news that will interest media at RISE?
Media are interested in exclusives and stories they cannot get anywhere else. So you should be thinking along the lines of the below.
➔ Significant company announcements including:
◆ Investment
◆ Jobs
◆ An innovative new product/ service
➔ A new partnership
➔ An acquisition/merger
➔ A report or whitepaper
If you’re planning any announcements, why not consider making it at RISE! Or if you have an idea get in touch and we can let you know whether it will work at RISE or what needs to be tweaked.
Media village
There is a dedicated media village at the event. The media village is equipped with private interview booths, a press conference area, a working space for media and a media lounge area.
What can you do in the media village?
We can provide a curated list of top tier media attending RISE to ensure you get as much from the event as possible. This will allow you to target media for one-to-one interviews, press briefings or networking.
1. One-to-one interviews – We can help arrange one-to-one interviews with journalists, reporters, broadcasters and podcasters attending the event. All media attendees have the opportunity to request interviews with the speakers, startups, investors and partners attending RISE. Should you receive interview requests, we will collate these requests and work closely with your in-house comms team or your PR agency to help arrange interviews.
2. Press briefings – Press briefings are the perfect option if you have exciting news and you want to reach as many media as possible while working to a tight schedule. We will work with you and your team to help arrange a time and date that suits you. The media team manage the running of the press briefings ensuring that it runs on time and facilitate questions and answers.
3. Press releases – If you are announcing news at RISE please provide us with a press release so we can distribute to the media at the event. The deadline for this is Tuesday, June 18. This will be hosted on riseconf.com/media which all media visit during the event to hear the latest news announced during RISE. Hosting a press release on our media portal creates a unique URL that can be shared with your wider network and can be used to post on your companies social news channels.
Press Lists
What story will you tell?
Please contact mary.kavanagh@websummit.com
To help partners make the most of their activation at RISE, we welcome filming on site. To ensure everything runs smoothly, here are the guidelines on what is and is not permitted for partners filming at RISE. These are based both on security considerations and ensuring that filming is as unobtrusive as possible.
If you are planning to film at the event, we require you to provide us with an itinerary in advance of when and where you’ll be filming. You will need written prior consent from us to film at the event.
Permitted
Partners are permitted to film in the following areas, where applicable to the partner’s activation:
It is also permitted to film here:
• The show floor
When filming your activation, ensure the filming is discreet. A fixed camera should be used where possible. Please use an image release form, where applicable.
Camera crew tickets must come from the partner ticket allocation and should be kept to one cameraman and one assistant.
Restricted
Partners are not permitted to film in the following areas:
Filming/photography of stage content
All stages (excluding PITCH and Q&A) will be filmed by RISE. It is not permitted for anybody to film stage content.
Photography is permitted in stage areas as long as photographers are not obstructing the audience view or Collision cameras. Photographers must obey the directions of RISE/venue security and volunteers.